We are sorry that you received a faulty item!
Please contact customer support here and provide photo evidence of the fault and we will work quickly to get this resolved for you.
Please do not return any damaged goods unless advised by a member of our support team, it may result in a slower resolution time.
All claims for parcels arriving damaged must be made within 7 days of the delivery date.
We currently only offer FREE returns in the UK, US, FR, NL and DE.
If you're outside of these countries you will be responsible for the cost of your return.
*Please note it can take up to 10 days for us to process your return from the date we receive it.
Go to our return portal, (click on 'Make A Return' below)
Enter your order number (e.g. 12345) and shipping postal (zip) code OR email address.
Select which item(s) you are returning and why.
Download your returns label and attach to your parcel. You may need to go to your nearest drop off point.
Return the clothes you bought online.
We're here to help.